1. How long does shipping take?

We process all orders within 1–2 business days. Delivery usually takes:

• Canada & USA: 3–7 business days

• International: 7–14 business days
  (Shipping times may vary during holidays or promotions.)

2. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. You can also log into your account and track your order anytime.

3. What if a product doesn’t work for me?

Your satisfaction matters. If a product doesn’t meet your expectations, you can return or exchange it within 30 days of delivery. Please see our [Return Policy] for details.

4. Are Cosmetisse Beauty products cruelty-free?

Yes! All our products are cruelty-free, dermatologist tested, and made with high-quality ingredients that meet international safety standards.

5. How do I know which product is right for my skin type?

Our product pages include detailed information and ingredient breakdowns. If you need extra help, reach out to our skincare experts at support@cosmetisse.com or use our Live Chat for personalized advice.

6. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and times vary depending on your location. Full details are available at checkout.

7. How can I contact Customer Service?

You can reach us anytime by:

• Email: support@cosmetisse.ca

• Live Chat: Mon–Fri, 9am–5pm (EST)